At WOLZAA LUXURY, we understand that customers may occasionally need to cancel an order.

1. Cancellation Before Dispatch

Orders may be cancelled before they are dispatched.

If the cancellation request is received and approved before dispatch, the applicable amount paid for the cancelled order will be refunded.

2. Cancellation After Dispatch

Once an order has been dispatched, it cannot be cancelled through the standard cancellation process.

In such cases, customers may refer to the Returns & Refunds Policy, where applicable.

3. How to Cancel an Order

Customers who wish to cancel an order should contact WOLZAA LUXURY as soon as possible using the contact information provided on the website.

Cancellation requests will be subject to the order's current processing or dispatch status.

4. Cancellation by WOLZAA LUXURY

• Product unavailability
• Inventory or pricing errors
• Payment-related issues
• Incorrect or incomplete order information
• Circumstances beyond reasonable control

If WOLZAA LUXURY cancels an order for such reasons after payment has been received, the applicable amount paid for the cancelled order will be refunded.

5. Refund After Cancellation

Where a cancellation is approved before dispatch, the applicable refund will be processed after cancellation confirmation.